Shipping policy

We use Australia Post for the vast majority of our deliveries. Although they aren't perfect, in our experience they provide the most consistent service, speed and affordability. From time-to-time we experience delays (especially over holiday periods), please let us know and we will do out best to help assist in getting your products delivered. Please understand that we will do our best to refund or replace lost packages, but we cannot refund in-transit purchases due to slow postage. Sincere apologies for any inconvenience caused.